Frequent flyer

Air China, Business class

Guess who got upgraded for the flight back? This time I was bumped up due to an overbooked flight (similar to the only other time I’ve been upgraded before), although instead of giving me a new boarding pass, the air staff scrawled my replacement seat number on the existing stub. It also turns out that my earlier experience in Air China’s business class was really limited to seating -  I’m guessing everyone else around me on that day had economy tickets, too!

Ticket stub Complimentary drink

The first sign that I was experiencing a different class of service was the offer of a drink at the start of the flight – not from a trolley, but from a little tray. Nothing terribly fancy, but similar to what is done with Singapore Airlines.

Projection screens Air China business class seat Pillow

I know I’d dissed Air China’s business class seats earlier, and I’m still pretty surprised that there’s no personal entertainment system (just projector screens) in business class (and even first class!) – but I’m revising that opinion – these seats are pretty comfy when you’re tired from a day’s travelling. They recline further back than a normal economy seat, and the fluffier pillows provided really do make a difference. Nowhere as good as a flat bed, but still – pretty good!

Air China business menus Table cloth! Air China business class food

The food, of course, is another key difference between the different seating classes. Fancy menus, tablecloths, proper crockery – presentation’s vastly superior outside of economy class. The food itself was pretty good – I got soup wontons for supper, and while again not quite Singapore Airlines standard, I could imagine being served the same stuff in London’s Chinatown (read: pretty decent, but not spectacular).

Via Beijing

So, I’m back in Japan. Probably my last time here for awhile, considering the next school holiday’s quite near to when Ailin finishes her contract anyway. I’ll probably try to do my Europe holiday during that time – Anyone interested in visiting Germany/Austria/Czech republic this June? =P

Anyway, this time I’d opted to fly by Air China, since it’s a lot cheaper than Singapore Airlines (nearly half the price), plus I’d get to use the lounge while in transit anyway so I figured the wait wouldn’t be too bad. Anyway, Air China operates at Terminal 1 in Changi Airport, which made it the first time I was flying from there in awhile.

SATS Premier Check-in In the SATS lounge Lounge check-in counters
The thing that struck me at Terminal 1 was the availability of a check-in lounge for business/first class passengers (and also to Star Alliance Gold members). I’m ever-mindful of how I’ll be losing the Gold status after this June (possibly forever), so I thought I’d go check it out. Basically it’s just an area full of comfortable seats for rich people to sit at instead of standing in the traditional queues. Frankly, I’d thought it quite a waste of space/money given that non-economy passengers already have priority queues of their own, but I guess if someone offers you a comfortable seat rather than standing in line for ten minutes, you’ll sit, right?

Air China ticket Air China business class seat Air China business class food?

I’d actually got bumped up to a business class seat for the Singapore-Beijing leg of the flight, although I was supposed to be getting economy class service. Still, that got me pretty excited, especially since that was the leg I was expecting to sleep through. Unfortunately, Air China’s business class seats had nothing on Singapore Airlines’ version – maybe this isn’t the case for other aircraft in their fleet, but the business class seat I got was essentially a roomy economy seat. It was slightly better for sleeping than the standard economy seat, so I’m not really complaining, but I just can’t see why anyone would pay good money for this.

Although I was promised economy class food, I got the same meal as everyone else around me – either I got the business food too, or everyone in the business section that day was an upgraded passenger. I’m going with the former assumption, but if so – the food’s pretty much the same as an economy class meal! The only real difference I noticed between this and the economy meal I had later was the provision of a wet napkin (with the business meal).

[Edit: I later got bumped up into the full service business class and have since revised my opinion of it.]

Beijing International Airport Air China lounge food

Beijing’s airport was actually pretty nice – I wasn’t all that interested in exploring it though, and headed straight for Air China’s business lounge there. It was alright, I guess. Breakfast was being served (yay!) and there was a nice variety there, although I’d found (unfortunately) that the western food like hash browns and scrambled eggs were soggy and not particularly good.

Tea eggs were a nice touch, though.

ANA Lounge @ Narita Airport

I’m typing this from the ANA Lounge right now (well, actually I started the entry there but only finished it back home in Singapore, but it’s cooler if I pretend it was all done there). I know I’ve been rather scornful of lounges before, but this place has made me a convert. Just to clarify – they don’t have a separate lounge here for Star Alliance Gold members, so I got to go into the business class lounge this time – and boy, is it good! I can now understand why people are willing to pay extra for lounge access, especially in foreign countries where they aren’t quite as in charge of their transport options (for example, I got to the airport three hours before my flight, an hour earlier than I’d have liked, due to limited bus schedules).

Perhaps the most welcome facility I noticed was the shower. I wasn’t really expecting it there, or thinking of taking one – but somehow after stumbling upon it, I simply knew I wanted a shower. I’d showered the night before, but somehow it felt really good to wash up after the 3h-long bus ride, before the flight home.

Since I got to the airport about 8:20am, and hadn’t eaten anything earlier (woke up about 4h before that), I was starving when I arrived. Normally I’d have checked out a McDonald’s or something, but this time with free food at the lounge, I helped myself – and the options for food was really quite something! For starters, I got myself a bowl of udon from the hot noodle bar.

There was quite an extensive bread selection as well, so I grabbed myself a green tea and white chocolate bagel. I also tried a melon-flavoured bun later. Japanese bread is unexpectedly delightful – they’ve really adapted from European bakeries pretty well.

There was sushi as well, which was alright (passable but not great). There was a sake bar too, but since it’s still early in the morning I didn’t really try it out. But wow, this place is amazing – I can’t wait till I’m back again! Now I’m really curious abut the Silver Kris lounge back in Singapore. Wonder when I’ll get to see it, if ever?

Gold Lounge & A380

I’ve been in Japan for nearly a week now, but I’ve been caught up, uh… playing Mass Effect. I’ve been getting bored of computer games recently, but I must say that this game’s so good, it’s really revived my interest in them (looks like it was just a phase – I was merely waiting for the right one to come along). It’s so good that I plan to purchase it for myself, though probably ebaying a Thai copy or something (they’re a lot cheaper, though the packaging and documentation are all non-English). Shockingly enough, the MacBook Pro handles Windows gaming extremely well – I suspect even better than my desktop PC does! Money well spent, then.

Anyway, with my newly-acquired Elite Gold status, I was able to check out the lounge at Changi Airport before flying, though they actually do have a separate lounge for the business/first-class passengers and for us frequent cattle-class flyers, so all I saw was the inferior one.

At the entrance, a Singapore Girl cutout welcoming you to the Gold lounge. Wonder if they use real ones instead for the Silver Kris lounge (the one for business/first-class flyers)?

And, well, it was pretty good for an ‘inferior’ lounge! Better than the one I was in at Manchester Airport, anyway. It was still essentially rather basic – an area with lots of comfy armchairs and some food/drinks. But the spread was quite a bit better than Manchester’s – they were serving baked chicken with potatoes, I think! Wonder if it’s because I was in Manchester during its breakfast hours? There was also quite an extensive drinks section (which was present at Manchester too actually, just that I didn’t really feel like drinking in the morning).

So I grabbed myself some ‘Indian potato salad’ and Tiger beer, and proceeded to do some lounging. Which mainly consisted of using the internet on my laptop using the free Wireless@SG. Not too shabby, but frankly, the lounge is a luxury I think I can live without quite easily. Unlike the nice comfy business class seats – those are something I definitely did miss on my flight to Japan on the A380!

The A380 is supposed to be the world’s largest passenger plane, and the seats on it (for all three classes of travel) have been upgraded as compared to older standard flights. Economy class essentially gets slightly more legroom (supposedly – I didn’t really notice it) and a larger viewing screen – this change I definitely did notice! The viewing area’s a lot bigger now, though I did wonder if this was necessarily a good thing, since I was (embarrassingly enough) watching Sex and the City on the way to Tokyo, which wasn’t exactly something I wanted to broadcast to my fellow passengers. Hey – with the movie showing in cinemas now, I was curious what the hype was about! Didn’t really find it all that great though, but that might be because I was watching random mid-season episodes rather than from the beginning.

I did like that the controller was now holstered below the screen rather than the side of the seat – I used to accidentally press a button while watching shows previously (yes, with my fat butt). The controller also now comes with a QWERTY keyboard for some word-processing and other productivity programs built into the console, but would it have killed them to add some basic web-browsing capabilities?

All in all, quite a comfortable flight, but not that much better than a standard SQ flight. Nothing I’d pay extra money for – good thing it costs the same thing as their standard flights, then!

KrisFlyer Elite Gold

Guess what I got in the mail today? =P

It’s kinda shiny and blingy for my taste, but I’ll probably never see it again (in my name) during my lifetime. Guess I’ll be reviewing some lounges/flights for my next visit to Japan! Hopefully it helps with getting that elusive free upgrade, but I guess that’s hoping for a little too much.

Or is it? -fingers crossed-

Final flight

Woohoo! I’ve struck gold at last!

So I’ve left the UK for the last time now – the next time I go there, if ever, I’ll likely be a tourist. For the final flight back, I’d used some of my miles to redeem an upgrade from economy to business class – I actually did this quite some time back, and had considered cancelling it after I was bumped up for free recently, but there was a penalty fee (in air miles) involved so I figured that having a comfortable ride home wasn’t really such a terrible thing after all =P

This time round I actually had full boarding pass privileges (previously they gave it to me only at the last minute, prior to boarding), so I was entitled to use the Fastlane for the security checks (essentially cutting down a 15min wait to a 2min one), as well as airport lounge access.

Unfortunately, the lounge at Manchester Airport wasn’t all that exciting. To be fair, it wasn’t a Krisflyer (or Star Alliance even) lounge, hopefully those are better (I’ll be finding out in a few days’ time), but at least it gave me somewhere comfortable to sit (and use complimentary internet), as well as providing a little bit of food to nibble on (as opposed to the usual airport BK breakfast). Much better than what I’m used to, but still nothing to shout about, really.

Lunch on board the plane certainly was (worth shouting about), though. With satay and a smoked fish salad as appetisers, followed by beef fillet for the main and ice cream for dessert, I was left a very happy passenger post-lunch.

I’d posted a picture of the business class seats before, but here’s one demonstrating how much they actually recline (when converting into sleeping mode). There’s a shell which stays pretty much stationary (so the passenger behind, if any, doesn’t really notice much of a change) but within the shell the seat somehow flattens out into a nearly-flat bed-like thingy. Not quite a proper bed, but definitely a far cry from economy class (note also the fluffier pillow provided).

Breakfast was not quite as delicious as lunch, but still pretty good anyway. I had the bubble and squeak, which is possibly the last English food I’ll be having for some time, which was surprisingly pretty good.

And so I’m back home now. Next flight review – the A380 to Tokyo! I’m booked for economy class, hoping for another free upgrade – but what’re the odds, really? Maybe that new-found Elite Gold status will helps. If not, well – at least there’s lounge access!

My virgin business experience

So I’m back in York. I came back mainly to rid myself of distractions so I could focus on (finally) get myself working on the final year project, so who could have foreseen the incredible luck I’d have on the journey here?

As could be guessed by the title of this post, basically I got bumped into business class for the flight here. I’m guessing that it was a full flight, and I was the passenger with the most airline miles on board (or simply very lucky, somehow, but I like to think that all those accumulated miles have finally come in useful)…

What happened was that when I stepped into the waiting area at the boarding gate, I was asked to ’step aside’. At first I’d thought I was being singled out for more security checks or something, but instead I was given this replacement handwritten boarding pass stub. I was really shocked but managed to figure out what was happening (having heard that it happens, though never really expecting to be in such a situation myself).

So inside the plane I went a little crazy with the photos. I tried to be discreet, but I’m pretty sure the stewardess serving us noticed and was probably rather tickled (and perhaps disdainful) of the whole thing. Anyway, the seat is definitely a lot more luxurious than what we get in economy class – the screen’s a lot bigger, we’re given noise-cancelling headphones, there’s a lot more legroom, and the seat even transforms into a flat (though slanted) bed. Amazing stuff.

The food is also a lot better. It’s not like FWOAH restaurant standard, but definitely much better than what’s served in Economy class. The way it’s served is also a lot better – there’s a lot of individual attention, with the staff knowing each passenger’s name (I was ‘Mr Tan’ for the whole trip) and laying tablecloths and stuff on the tray.

It was actually a really pleasant experience, and I came out of the flight feeling quite refreshed, actually. In fact I would personally shell out a couple hundred dollars for the extra comfort – something like paying to stay in a hotel room during the flight. Since the business ticket is more than triple the price of an economy ticket though (For a Singapore-Manchester return ticket, the SQ website quotes S$2100 for economy and S$7709 for business), I doubt I will ever be paying for a business ticket – I will probably redeem my miles for upgrades rather than free flights though. It’s a little wasteful since I don’t actually need the luxury, but after this experience I’ve decided that it’s worth the opportunity cost of a few hundred dollars (that could have been saved on an economy class ticket).

Pure decadence

business class
I’ve booked my final flight back home in June, and this time I decided to indulge a little and spend some of those hard-earned Krisflyer miles. Otherwise, chalk up so many for what, right?

Here’s a picture I’ve never seen before in my life. The plane’s nose is in it! My goodness! The thing is, I have no clue which seat(s) are the preferred ones, or if there’s even a difference. I don’t even know what the ones with the ‘B’ are. Anyone care to explain?

Actually, if I’m sitting near the front of the plane, does that mean I’ll be more likely to die if the plane crashes?

Elite Silver!

Looks like my mileage woes were for naught – my Thai Airways miles were accrued on a 1-to-1 rate for KrisFlyer, so I’ve actually already achieved KrisFlyer Elite Silver status! The silly travel agent apparently quoted the miles for one-way flight, so I don’t even need to bank on the return leg of the journey to get my miles.

In this case I guess I’m quite happy with the outcome, but if I’d decided to buy the (more expensive) SIA ticket just to get Elite Silver, I would be really annoyed… Oh well. Good thing it’s turned out the way it has, then. =)

Mileage woes

I currently need 3562 miles (by 30 Sep 2007) to qualify for KrisFlyer Elite Silver status, which essentially allows me to accumulate 25% extra miles on subsequent flights. I’d initially thought this could be earned by a trip to Tokyo via Thai Airways (which is part of Star Alliance), but apparently I’ll need 4500 Thai Airways miles (the round trip to Tokyo is only 3973 miles) to qualify, since it’s not a 1:1 exchange ratio. I was thinking of taking an SIA flight to Penang to make up for the shortcoming, but even that narrowly misses the mark.

Essentially, I’m actually really close to qualifying for the Elite Silver status, but probably won’t, which is really somewhat of a pity, since I’m probably shuttling between Europe and Asia quite extensively next year (and could really benefit from the 25% increase).

I might end up flying the Singapore-Tokyo-Bangkok-Singapore route via SIA, which is enough to earn me the upgrade, but that costs $1343 (as opposed to $807 by Thai Airways) and the $500 price difference seems a hefty price to pay for Elite Silver, a direct flight to Japan (as opposed to a stopover in Bangkok via Thai Airways), and probably improved in-flight entertainment. Haiyah. Decisions, decisions…